Stallop Formulas®

Frequently Asked Questions

At Stallop Formulas® we want your shopping experience to be as easy and streamlined as possible, but we know that you might have questions. Read on to find the answers to our most frequently asked questions!

General
Questions
Ordering
& Shipping
Autoship
Subscriptions
My Stallop
Formulas Account
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  • General Questions

IS IT EASY TO ORDER STALLOP FORMULAS® PRODUCTS?

Stallop Formulas® products may be ordered 24/7 for your convenience. You can always purchase products on either a one-time basis, or as part of our Autoship Subscriptions program. You can also easily set up an account in order to view past orders and manage your Autoship Subscriptions.

WHAT VITAMIN SELECTIONS ARE AVAILABLE?

We have over 40 categories to shop from showing hundreds of Stallop Formulas® products you may purchase for your wellness and lifestyle needs.

DO YOU OFFER DEALS REGULARLY?

We offer Deals every day which offer excellent value for Stallop Formulas® products. We also have everyday low prices as you will see on our product pages. Never pay full retail for our products when you shop our online Stallop Formulas® website.

WHAT POTENTIAL BENEFITS DO VITAMINS, HERBS AND NUTRIENT DIETARY SUPPLEMENTS HAVE?

We provide product ingredients information on our product pages. Many Stallop Formulas® products have benefits stated for information and educational purposes which may help you decide which products are right for you.

DO THE STALLOP FORMULAS® BRAND PRODUCTS STAY THE SAME?

The Stallop Formulas® Brand expands gradually and brings in new, innovative ingredients and formulas to further satisfy customers needs.

WHERE CAN I PURCHASE STALLOP FORMULAS® PRODUCTS?

Stallop Formulas® products are available in the 48 contiguous United States with the ease of purchasing online and with different shipping options available.

WHAT IS THE STALLOP FORMULAS® PRODUCTS GUARANTEE?

We offer a refund if you are not satisfied within a 60 day period. We do not offer a refund for shipping fees on purchases or returns. Please see our full terms and conditions policy on refunds and returns.

IS STALLOP FORMULAS® BRAND STILL OWNED BY JTS ENTERPRISES LLC?

Yes, JTS Enterprises, LLC still runs and owns Stallop Formulas® Brand after 17 years and it has always been family owned and operated.

  • Ordering & Shipping

HOW DO I PLACE AN ORDER?

  1. Add items to your cart by clicking the “Add to Cart” button displayed along with the product description.
  2. When you have added all of the items you wish to purchase to your cart, click the Checkout button on the shopping cart page.
  3. Enter your billing, shipping and payment information as directed.
  4. Confirm your order by clicking the “Submit Order” button at the bottom of the confirmation page.

WHAT SHIPPING OPTIONS DOES STALLOP FORMULAS® OFFER?

When you place an order on our website, the shipping option will automatically default to the $6.99 (standard) option. However, if your order qualifies for free shipping, (any order over $49.99) you will be automatically enrolled in that option. For all orders, you may also select our “Fast-Ship” option (1-4 Business days) for $7.99.

WHAT PAYMENT METHODS CAN I USE?

Stallop Formulas® accepts the following payment methods: Visa, MasterCard, American Express, Discover|Novus, Diners Club. We do not accept checks or money orders as a form of payment.

IS YOUR SHOPPING CART/PAYMENT PROCESSING SECURE?

Stallop Formulas® utilizes all industry-standard security measures, including Secure Socket Layer (SSL) to prevent unauthorized people from intercepting your credit card information.

HOW CAN I RETURN A PRODUCT?

We want you to be fully satisfied with every item you purchase from Stallop Formulas®. If you are not satisfied with a purchase, you may return any item(s), whether used or unused, by mail within 60 days from the original ship date for a full refund of the original purchase price (not including shipping costs).

If you need any assistance with any item(s) you may contact us at 1-888-764-2287, members of our vitamin and wellness customer service team are always glad to assist.

To create a return label, please click on this link.

Our complete return policy can be accessed here.

HOW DO I QUALIFY FOR FREE SHIPPING?

One-time purchases totaling over $49.99 (not including tax) and initial or subsequent autoship orders totaling over $49.99 (not including tax) will qualify for free shipping.

WHERE DO YOU SHIP TO?

Stallop Formulas® generally ships to the contiguous 48 states. There are some products which cannot be shipped to certain states, based on local, state and/or federal regulations. These specific products will outline their respective shipping restrictions.

HOW DO I PLACE AN ORDER OVER THE PHONE?

Simply contact Stallop Formulas® at 888-764-2287 and a knowledgeable member of our team will assist you in ordering whatever you need.

HOW CAN I CHECK MY ORDER STATUS

Check your inbox for the latest!

Stallop Formulas® sends emails with order updates at each of the following points for one-time orders:

  1. When you place your order
  2. When your order ships
  3. When your order is delivered

 

For Autoship Subscriptions, Stallop Formulas®sends emails at the following intervals:

  1. When you place your initial order
  2. When your initial and subsequent orders ship
  3. When your order(s) are delivered
  4. 15 days before each occurrence of your Autoship Subscription
  5. 48 hours prior to each occurrence of your Autoship Subscription

 

You can also check the status of your order(s) by visiting the “Orders” section of your account dashboard

  • Autoship Subscriptions

WHAT IS THE BENEFIT OF AN AUTOSHIP SUBSCRIPTION?

In addition to saving 5% off our everyday low prices, you’ll have the peace of mind knowing that you’ll never run out of the items you regularly use. You’ll be able to select shipping frequencies of either 30 days, 60 days, or 90 days.

HOW DO I CREATE AN AUTOSHIP SUBSCRIPTION?

When you are viewing a product, you will have the option to initiate a one-time purchase, or select the “Autoship and Save 5%” option. Selecting this option will present you with a schedule choice selection field, where you will be able to select the shipping frequency you desire. After selecting your shipping schedule you can add the product to your cart as you normally would.

HOW DO I MODIFY THE SHIPPING FREQUENCY ON ONE OF MY AUTOSHIP SUBSCRIPTIONS?

After logging into your Stallop Formulas® account, navigating to your Autoship Subscriptions, and selecting the order you wish to modify, click on the “Edit Schedule” button. From there, you’ll be able to modify your frequency to either 30 days, 60 days, or 90 days.

HOW DO I ADD ADDITIONAL ITEMS TO AN ALREADY SCHEDULED AUTOSHIP SUBSCRIPTION?

When browsing the Stallop Formulas® website while logged into your account, you will be able to add products to an existing Autoship Subscription. Simply navigate to the product’s page and click on the “Add to Existing Autoship Subscription” option. Select your Autoship Subscription from the dropdown and click the gold “Add to Existing Subscription” button. After the product is added, you will be redirected to your Autoship Subscription where you may verify the product has been added. 

CAN I CHANGE WHAT DAY MY ORDER(S) WILL BE SHIPPED?

Yes! After logging into your Stallop Formulas® account, navigating to your Autoship Subscription, and selecting the order you wish to modify, click on the “Edit Schedule” button. From there, you’ll be able to select the “next occurrence” (the next time your order will ship). This can be useful if you wish to pause your order(s) for a certain period of time and not indefinitely.

DO I GET NOTIFIED BEFORE EACH SHIPMENT GOES OUT?

Yes! We’ll send you two reminder emails. The first reminder will be sent 15 days prior to the next occurrence of your Autoship Subscription. The second reminder will be sent 2 days prior to the next occurrence of your Autoship Subscription. These emails will contain your Autoship Subscription Number, as well as the total of the order (minus any applicable taxes and/or shipping costs which will be calculated at the time of your order ).

WHAT IF AN ITEM IN MY AUTOSHIP SUBSCRIPTION IS OUT OF STOCK AT THE TIME OF RENEWAL/PROCESSING?

In the rare occurrence that Stallop Formulas® is out of stock of the product that you are set to receive, we may reach out to you to find a suitable replacement. In other situations, out of stock items will not be charged, and will resume upon your next Autoship Subscription processing date.

HOW DO I PAUSE OR RESUME AN AUTOSHIP SUBSCRIPTION?

After logging into your Stallop Formulas® account, navigating to your Autoship Subscription, and selecting the order you wish to modify, click on the “pause” or “resume” button. Pausing your order will pause shipments indefinitely.
  • My Stallop Formulas® Account

DO I NEED AN ACCOUNT TO SHOP ON THE WEBSITE?

If you want to purchase products online you must set up an account. However, you don’t need to set it up until you are ready to check out. Until then, you may browse, learn, and shop as long as you like.

MY ADDRESS / EMAIL ADDRESS / CREDIT CARD INFORMATION HAS CHANGED. HOW DO I EDIT MY ACCOUNT INFORMATION?

Click on My Account icon in the navigation bar, or the My Account link in the footer of any page. Log in using your current email address and password. You’ll then be able to change your account information including credit card, billing and/or shipping address, email address and password. You can also access your Autoship Subscriptions and view your order history.

I'VE FORGOTTEN THE PASSWORD FOR MY ACCOUNT. HOW CAN I RESET IT?

Access the “My Account” section of the Stallop Formulas® website and scroll down to the “Lost your password” link. Click on that link and follow the directions for receiving a new password instantly via email. Still have questions? Please contact us.

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We want you to be fully satisfied with every item you purchase from StallopFormulas.com. If you are not satisfied with a purchase, you may return any item(s), whether used or unused, by mail within 60 days from the original ship date for a refund. You will be fully refunded for the total cost of any product(s) being returned including applicable sales tax. Any applicable shipping costs will not be reimbursed.

Any Bundle or Multipack return must include all contained products to be eligible for a refund. You may not return a product purchased through a bundle or multipack without returning the entire bundle or multipack.

To generate a return label, Click Here to Start a Return, then enter the Order ID and zip code for the order associated with the product(s) you wish to return. If you require assistance, you may contact us with any questions or concerns.

No items may be returned after 60 days from the original ship date.

All returns must be shipped to:

JTS Enterprises, LLC 181 Main Street Manasquan, New Jersey 08736

For returns to be processed timely and accurately, please include the return label in the original box and ship via USPS. We ask that you fill out the return shipping label with all requested fields, including the return shipping address and product description. Please allow 7-10 business days for us to receive your returned item(s) at our returns processing center, and additional time for the refund to process. All refunds will be made to the original purchaser on the original payment method. If you would like to track your return package, you may do so by entering the tracking number (located at the top right hand corner of the shipping label) into USPS.com.

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Stallop Formulas Multipack Opt-in Ubiquinol CoQH 100 mg

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Maintaining healthy joints as we age is important...

…so we can comfortably exercise and carry out our daily activities.

It is important to maintain the health of our joints by getting enough protein in our diets, staying hydrated, and allowing enough rest and sleep for proper recovery from our daily routines. This is especially true after playing sports and engaging in other physical endeavors.

Joint Health leg pain
Joint Health knee pain

Stallop Formulas® offers a variety of nutrients, herbs...​

…and other dietary supplements which are beneficial to the health of your joints.†

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Signup to receive notifications of new and updated bundles. We’ll also send you deals and other promotions.

You can opt out at any time with no hassle.

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We'll ship your favorite Stallop Formulas® products based on the schedule that you select. This way, you will never run out. You can change the schedule, pause, or cancel anytime.

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